PRIVACY POLICY

Artemum.store collects personal information during account creation or order placement. By registering, you consent to the collection of your personal data. To fulfill orders, we require information such as your name, email, phone number, delivery addresses, and credit/debit card billing address(es). Card details are kept confidential and used solely for order processing. We may also obtain information from authentication or identity checks, which may include your telephone number. This number may be provided to our courier for delivery services. Your privacy is paramount; hence, personal information is protected by an additional security layer called SSL, ensuring your sensitive information is transmitted securely through an encrypted link. Additionally, non-personal data, obtained through both temporary and permanent cookies, enhances user experience and simplifies visits. Permanent cookies are stored on your computer or mobile device for no longer than 24 months. You can easily erase cookies from your computer or mobile device using your browser.

Information Collection

Artemum may use your personal data for the following purposes:

To create your personal account at artemum.store (e.g., your name, number, email address, and date of birth).
To process your orders (e.g., your name, address, phone number, and bank details).
To send you the status of your order (e.g., your phone number and email).
To send you marketing offers such as newsletters and our catalogues (e.g., your email and number).
To answer your queries and inform you of new or changed services (e.g., your email address).
To notify the winners in promotions (e.g., your email address, name, home address, and number).
To manage your account by conducting credit checks (e.g., name, address, date of birth).
To disclose your data to fraud prevention agencies.
To analyze your personal data and provide you with relevant marketing offers and information (e.g., name, buying habits).
To validate that you are of legal age for shopping online (e.g., date of birth).

We will keep your data only as long as necessary to provide our services or as required by law. After this period, your personal data will be deleted. We cannot remove your data when there is a legal storage requirement, such as bookkeeping rules or an ongoing contractual relationship.

Non-personal data is used as described above and in other ways permitted by applicable laws, including combining non-personal data with personal data. We do not sell your details to third-party marketing companies.

Marketing Updates

We regularly communicate with subscribed users via email, utilizing their provided addresses for essential notifications, payment confirmations, and legal disclosures. While these communications are generally informational, users may not opt out, except for non-essential promotional messages. Opt-out choices are available by selecting or deselecting checkboxes during data collection or contacting our customer care center at wecare@artemum.store or +92 324 764 532 4, +92 343 874 502 6. Unsubscribe requests will be processed promptly, though you may still receive some messages during the processing period. You may also opt-out of receiving such emails by clicking on the ‘unsubscribe’ link within the text of the email. Mobile users, by providing their number, consent to receive telemarketing calls and texts, understanding it is not a purchase requirement and that standard rates may apply. Should you choose to stop receiving such messages, you can contact us directly at wecare@artemum.store.

Your Rights

You have the right to request information about the personal data we hold on you. If your data is incorrect, incomplete, or irrelevant, you can ask to have the information corrected or removed. For further information about our Privacy Policy, please go to the help section of the website where FAQs are answered. If you need more information, please send an email to wecare@artemum.store. If you wish to speak to an Artemum customer care representative, please call: +92 324 764 532 4, +92 343 874 502 6.

Facebook Application Privacy Statement

This privacy statement applies to the treatment of personally identifiable information submitted by, or otherwise obtained from, you in connection with the associated application. The Application is provided by ARTEMUM RETAIL. By using or otherwise accessing the Application, you acknowledge that you accept the practices and policies outlined in this Privacy Statement.

What Personal Information Does Artemum Retail Collect?

We collect the following types of information from our users:

We may receive and store any information you provide to us (or otherwise authorize us to obtain, such as from your Facebook account). The types of personal information collected may include your full name, email address, gender, IP address, browser information, username, demographic information, and any other information necessary for us to provide the Application services.
Personal Information Collected Automatically: We receive and store certain types of usage-related information whenever you interact with us. For example, ARTEMUM RETAIL may automatically receive and record information regarding your computer’s IP address, browser information, Facebook user ID, Facebook Page fan status, and URLs accessed. Such information may be shared in aggregate (non-personally identifiable) form with our partners.

Application Partner Treatment of Personal Information

Artemum Retail may provide personal information to the applicable Application Partner, Artemum CRM. The Application Partner’s use of your personal information is subject to the Application Partner’s separate privacy policy and not this Privacy Statement. The Application Partner’s privacy policy is linked to the Partner’s Facebook application.

Will Artemum Retail Share Any of the Personal Information It Receives?

Personal information about our users is an integral part of our business. We neither rent nor sell your personal information to anyone (with the exception of sharing your information with an applicable Application Partner – see the “Application Partner Treatment” section above). We share your personal information only as described here. We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Unless we tell you differently, Artemum Retail’s agents do not have any right to use personal information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of personal information for the above purposes.

Business Transfers: In some cases, we may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that are transferred. Moreover, if ARTEMUM RETAIL, or substantially all of its assets, were acquired, or in the unlikely event that ARTEMUM RETAIL goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of ARTEMUM RETAIL may continue to use your personal information as set forth in this policy.
Protection of Artemum Retail and Others: We may release personal information when we believe in good faith that release is necessary to comply with the law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of Artemum Retail, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
With Your Consent: Except as set forth above, you will be notified when your personal information may be shared with third parties, and you will be able to prevent the sharing of this information.

Terms of Use

If you decide to use or otherwise access the Application, your use/access and any possible dispute over privacy are subject to this Privacy Statement and our Terms of Use, including limitations on damages and arbitration of disputes.

Third-Party Applications/Websites

The Application may permit you to link to other applications or websites. Such third-party applications/websites are not under Artemum Retail’s control, and such links do not constitute an endorsement by Artemum Retail of those other applications/websites or the services offered through them. The privacy and security practices of such third-party application/websites linked to the Application are not covered by this Privacy Statement, and Artemum Retail is not responsible for the privacy or security practices or the content of such websites.

What Personal Information Can I Access?

Artemum Retail allows you to access the following information about you for the purpose of viewing and, in certain situations, updating that information. This list may change if the Application changes.

Account and user profile information
User email address, if applicable
Facebook profile information, if applicable
User preferences
Application-specific data

Can Children Use the Application?

Our site and the services available through Artemum Retail are not intended for children under the age of 13. Artemum Retail does not knowingly or specifically collect information about children under the age of 13 and believes that children of any age should get their parents’ consent before giving out any personal information. We encourage you to participate in your child’s web experience.

Changes to This Privacy Statement

Artemum Retail may amend this Privacy Statement from time to time. Use of information we collect now is subject to the Privacy Statement in effect at the time such information is used. If we make changes in the way we use personal information, we will notify you by posting an announcement on our website or by sending you an email.